Cant Deposit

Horrible update to the app. Now when trying to make a deposit the app controls when the camera takes the picture, and its always blurry because the app doesnt give the camera enough time to focus. I have been a member since the 90s, but will have to close my account and go elsewhere because I dont have a branch local to me to make deposits. This is absolutely terrible, and the inconvenience I now face is great. I am going to have to open an account at a local place, change all my bill pay information for the new account, update direct deposit, wait on debit cards to arrive, and link other accounts to the new account at the new financial institution. Whoever came up with the idea for the app to control the camera needs to lose their job and go into a different industry as they clearly have no concept of developing a platform with functionality and the user in mind. Whoever beta tested this and gave approval for quality assurance also needs to be fired, as they clearly either werent sober when they approved it or never tested this feature. I expect much better from you NFCU. Will probably go over to USAA or Marine Federal.

MorganMoreaux about Navy Federal Credit Union, v5.2